Frequently Asked Questions

What is the minimum order?

25 pieces per design. Screen printing has a fixed setup cost per colour, so smaller runs do not work out well for anybody.

How fast can I get them?

We offer same day, next working day, 3, 5 and 7 working day dispatch. The options and their cut-off times are shown live when you configure your order, based on our actual press capacity - we do not show you a date we cannot hit.

How are they delivered?

DPD next working day as standard. At checkout you can upgrade to pre-10:30am, pre-12pm, Saturday or Sunday delivery.

What artwork do you need?

Vector artwork (AI, EPS, PDF or SVG) is ideal. We can work from a high resolution PNG at 300dpi at print size. If you are not sure, upload what you have and we will tell you before anything goes to press. See our artwork guide for the detail.

How many ink colours can I have?

Up to 5 per print area. Each colour is a separate screen, which is why the price goes up per colour rather than per design.

Can I print on both sides?

Yes. Front and back are priced separately because each side is a separate pass through the press.

What if the garment is a dark colour?

Printing light ink on a dark garment needs a white underbase first, which counts as an extra colour. The configurator accounts for this automatically.

Can I mix sizes?

Yes, within the same design and garment. Split your sizes however you like at no extra cost.

Do you do samples?

We can supply a blank sample of a garment so you can check the fit and fabric before committing to a run.

Can I reorder?

Yes, and reorders are quicker because the screens and setup already exist. Call us with your original order number.